Privacy Policy

1. Who We Are

This privacy policy applies to Rutland Insulation ("we," "us," or "our"), a local insulation contractor based in Rutland, VT. Our website is located at rutlandinsulation.com. If you have any questions about this policy, you can reach us at quotes@rutlandinsulation.com or by phone at (802) 855-9280.

2. Information We Collect

Information You Provide

When you contact us through our website form, by phone, or by email, we may collect:

• Your name
• Your email address
• Your phone number
• Your home address or service location
• Details about your project or service request

We only collect this information because you chose to share it with us in order to receive a quote or service.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is used in aggregate to understand how visitors use our website and to improve it. We do not use this information to identify you personally.

3. Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to gather basic usage statistics. Cookies do not contain personal information such as your name or contact details. You can set your browser to refuse cookies or to alert you when cookies are being sent. Doing so may affect some features of our website.

4. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or service request
• Schedule and complete insulation services at your property
• Send you a written estimate or follow-up related to your project
• Communicate about scheduling, project status, or billing

We do not use your contact information for unsolicited marketing. We do not sell your information to third parties.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service providers: We may use third-party tools to help operate our website and manage communications (for example, a form submission service or email platform). These providers only receive information necessary to perform their function on our behalf and are not permitted to use it for their own purposes.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order.

6. Data Retention

We retain contact and project information for as long as it is reasonably necessary to fulfill your service request and meet our business and legal recordkeeping needs. If you would like us to delete your information, please contact us at quotes@rutlandinsulation.com and we will honor your request within a reasonable time frame.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Opt out of any marketing communications from us

To exercise any of these rights, contact us at quotes@rutlandinsulation.com. We will respond within a reasonable time.

8. Third-Party Links

Our website may contain links to third-party websites, such as rebate program pages or review platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us About Privacy

If you have questions, concerns, or requests related to this privacy policy, please contact us: